Driving Healthcare Quality

Welcome to the Quality, Safety & Education Portal (QSEP)

Now Available: New Quality in Focus (QIF) Videos

CMS recently added four new QIF videos to address commonly cited deficiencies in Long-term Care, Critical Access Hospitals, and Laboratories. Select the Public Access tab in the top menu, then choose "Quality in Focus" to view the newest videos and others in the series.

The Quality, Safety & Education Portal (QSEP) provides the full curriculum of surveyor training and guidance on health care facility regulations.

QSEP is an online platform that empowers learners to lead and manage their own learning in order to master the content. All training is available on-demand on a top-notch self-service portal. 24/7 access means you have the freedom to learn what you want, where you want, when you want.

SADOC & SETI Training

The 2025 SADOC & SETI Training event is canceled. Select the button below to find recordings from past SADOC & SETI Training Events.

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CLIA Surveyor National Training

The CLIA National Surveyor Training was developed to provide guidance to surveyors to effectively survey clinical laboratories for compliance with the CLIA regulations, citing deficiencies as appropriate, using the Outcome-Oriented Survey Process (OOSP). Our goal is to ensure quality laboratory testing in clinical laboratories throughout the U.S.

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Introducing Training Plans for surveyors: a new way to visualize and approach training.

Training Plans in QSEP empower surveyors to take charge of their learning by providing clear, specific pathways to access, navigate and complete training that is provided in an organized, structured format.

User Training Video

The power to register is yours.

Training is as easy as 1, 2, 3. Just register. Learn. And repeat. You get to register for and launch the training you need. There are no hoops to jump through - just select your provider type to launch the courses and begin learning.

Training whenever. Training wherever.

Self-directed learning anywhere, anytime. Accessible on mobile devices.

News

As leaders in the quality improvement continuum, the Quality, Safety & Oversight Group (QSOG) is improving healthcare quality by providing over 8,400 state and federal surveyors across the country, with the knowledge and skills required to make decisions that ensure health and safety for all Americans. Read more...

Questions?

The QSEP Help Desk is available to answer your questions. The Help Desk can be reached by calling 1-855-791-8900 or by email:

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