This training is intended for learning purposes only, it is not official guidance. For official policies and guidance please refer to CMS laws and regulations, including the State Operations Manual (SOM) and CMS official guidance memos. Additional information is listed on the Training Disclaimer Page.
You must be logged into the QSEP website when you complete each module or you will not receive credit for completion. The QSEP website will log you out automatically after approximately 1 hour of inactivity.
This training focuses on caring for residents with dementia and on preventing abuse. CMS, supported by a team of training developers and subject matter experts, created this training to address the need for nurse aides’ in-service training on these important topics. The mission of the Hand in Hand training is to provide nursing homes with a high-quality training program that emphasizes person-centered care in the care of persons with dementia and the prevention of abuse.
How To Navigate
﹂ Module 1: Introduction
﹂ Lesson 1: What is Dementia?
﹂ Lesson 2: Types of Dementia
﹂ Lesson 3: Understanding Persons with Dementia
﹂ Module 2: Introduction
﹂ Lesson 1: Why Dementia Causes Changes in Communication
﹂ Lesson 2: Communication with Persons with Dementia
﹂ Lesson 3: More than Words
﹂ Module 3: Introduction
﹂ Lesson 1: I Want to Go Home
﹂ Lesson 2: Actions and Reactions: Why?
﹂ Lesson 3: Actions and Reactions: Ways to Respond
﹂ Lesson 4: Brainstorming
﹂ Module 4: Introduction
﹂ Lesson 1: Meeting Person with Dementia Where They Are
﹂ Lesson 2: Strengths and Abilities
﹂ Lesson 3: Still There: Connecting with Persons with Dementia
﹂ Lesson 4: Each Person Makes a Difference
﹂ Module 5: Introduction
﹂ Lesson 1: What is Abuse?
﹂ Lesson 2: Recognizing Abuse
﹂ Lesson 3: Signs of Abuse
﹂ Lesson 4: Actions and Reactions: Understanding How Abuse Happens
﹂ Lesson 5: Preventing Abuse
﹂ Lesson 6: Responding to and Reporting Abuse
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