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IMPORTANT INFORMATION

This training is intended for learning purposes only, it is not official guidance. For official policies and guidance please refer to CMS laws and regulations, including the State Operations Manual (SOM) and CMS official guidance memos. Additional information is listed on the Training Disclaimer Page.

PLEASE NOTE

You must be logged into the QSEP website when you complete each module or you will not receive credit for completion. The QSEP website will log you out automatically after approximately 1 hour of inactivity.

Training Name

Home Health Agency Basic Training

Training Description

This HHA Basic Training is intended to establish and develop surveyor knowledge about the structures and services of HHAs and the various tasks that are part of the HHA survey process. This training intends to familiarize surveyors with the Medicare CoPs for HHAs and enhance surveyors’ ability to survey and document noncompliance in HHA facilities.

Training Objectives: On completion of this training, you will be able to identify:

Services HHAs provide.
Organization of HHAs.
Tasks in the HHA survey process.
Frequency of HHA surveys.

Training Duration: 24 hours

Completion Requirements: This self-paced HHA Basic Training includes a mandatory pretest, eight learning modules, a mandatory posttest, and a CMS-approved training evaluation. Both the posttest and the evaluation must be completed to generate a certificate of completion to earn training CEUs. To pass the HHA Basic Training, you must score a minimum of 80% on the training posttest.

Email for Questions: The training is available on-demand online, 24 hours a day, 7 days a week. For all technical issues and those requiring an urgent response, such as accessing the training, email helpdesk@qsep.org; for all content-related questions, email hhasurveyprotocols@cms.hhs.gov. For all other comments, questions can be submitted during the training using the comment tool.