Training Information

Training Offering Overview

Training Name: Foundational Investigative Skills (FISC)

Activity Code: 0CMSFOUNDINVESTSKILLS_ONL_FY19

Training Description: This FIS training is intended to develop surveyors’ investigative skills used on site during surveys. This training introduces investigative techniques for making observations, reviewing records, and conducting effective interviews. It also provides guidance on writing effective deficiency statements and defending those statements in court when necessary. The training will aid in the development of surveyor skills and proficiency.

Training Objectives: On completion of this training, you will be able to:

  • Recognize the components of an effective investigation, including the relationships between evidence, facts, and conclusions.
  • Explain the importance of detailed, well-documented observations.
  • Identify the consequences of an inadequate investigation.


Training Duration: 7.5 hours

Completion Requirements: This self-paced FIS training includes a mandatory pretest, five learning modules, a mandatory posttest, and a CMS-approved training evaluation. Both the posttest and the evaluation must be completed to generate a certificate of completion. To pass the FIS training, you must score a minimum of 80 percent on the training posttest.

Training CEUs: N/A

Email for Questions: The training is available on-demand online, 24 hours a day, 7 days a week. During the training, questions can be submitted using the comment tool. For all technical issues, including accessing the training, email helpdesk@qsep.org; for all content-related questions, email QSOG_GeneralInquiries@cms.hhs.gov.

Note: The training is currently available as a PDF but will soon be reuploaded as an interactive online training. All training resource links and video transcripts are accessible via the Broken Links Help Guide, included in the available PDFs. The original training used Adobe Flash player and is being converted to an updated format.

Prerequisites: None

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