Training Information

Training Offering Overview

Training Name: Basic Writing Skills for Survey Staff (BWS)

Activity Code: 0CMSBWS_ONL

Training Description: This BWS training is intended to develop surveyor writing skills, particularly for use in writing survey summaries on Form CMS-2567, Statement of Deficiencies and Plan of Correction. This training intends to build and improve surveyors’ use of grammar, punctuation, and plain language consistent with survey Principles of Documentation (PODs), with a focus on the requirements when writing potentially legally defensible documentation. This training is mandatory for surveyors, reviewers, and all other supplier and provider staff responsible for composing Form CMS-2567 content.

Training Objective: On completion of this training, you will be able to:

  • Identify the proper use of grammar, punctuation, voice, and plain language consistent with the PODs.


Training Duration: 2 hours

Completion Requirements: This self-paced BWS training includes a mandatory pretest, one learning module, a mandatory posttest, and a CMS-approved training evaluation. Both the posttest and the evaluation must be completed to generate a certificate of completion to earn training CEUs. To pass the BWS training, you must score a minimum of 85 percent on the training posttest.

Email for Questions: The training is available on-demand online, 24 hours a day, 7 days a week. For all technical issues and those requiring an urgent response, such as accessing the training, email helpdesk@qsep.org; for all content-related questions, email QSOG_Hospital@cms.hhs.gov. For all other comments, questions can be submitted during the training using the comment tool.

Prerequisites: None

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