Training Information

Training Name

The Survey Team Leader: Entrance and Exit Conferences (VoD)

Activity Code


Training Description

This Survey Team Leader Part 2 video discusses the team leader’s role, with a focus on entrance and exit interviews, presenting both the regulations and real-world tips. The video also provides recommendations for best practices, including how to deal with problematic facility staff and how to handle the end-of-day debrief when required. The presentation originally aired 08/27/2010 and was the second in a three-part broadcast series.

Video Duration: 1 hour

Completion Requirements: After reviewing the Survey Team Leader Part 2 video, the CMS-approved training evaluation must be completed to generate a certificate of completion.

Training CEUs: N/A

Email for Questions: The video is available on-demand online, 24 hours a day, 7 days a week. For all technical issues and those requiring an urgent response, such as accessing the video, email; for all content-related questions, email


No prerequisites in addition to those indicated in the Prerequisites (Mandatory) section of the Training Plan.

Associated Documents
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