Training Name
The Survey Team Leader: Entrance and Exit Conferences (VoD)
Activity Code
0CMSSATEXIT
Training Description
This Survey Team Leader Part 2 video discusses the team leader’s role, with a focus on entrance and exit interviews, presenting both the regulations and real-world tips. The video also provides recommendations for best practices, including how to deal with problematic facility staff and how to handle the end-of-day debrief when required. The presentation originally aired 08/27/2010 and was the second in a three-part broadcast series.
Video Duration: 1 hour
Completion Requirements: After reviewing the Survey Team Leader Part 2 video, the CMS-approved training evaluation must be completed to generate a certificate of completion.
Training CEUs: N/A
Email for Questions: The video is available on-demand online, 24 hours a day, 7 days a week. For all technical issues and those requiring an urgent response, such as accessing the video, email helpdesk@qsep.org; for all content-related questions, email NHSurveyDevelopment@cms.hhs.gov.