ALERT! In response to the COVID-19 Pandemic, CMS has released COVID-19 Focused Survey Protocol Training for Long Term Care and Non-Long Term Care.
Surveyors must be logged in to receive credit for completion. Public learners can access COVID-19 training via direct links below:

Long Term Care | Non-Long Term Care

Training Information

Training Offering Overview

Training Name: The Survey Team Leader: Entrance and Exit Conferences (VoD)

Activity Code: 0CMSSATEXIT

Training Description: This broadcast is the second in a three-part series examining the role of the survey Team Leader. This show focuses on entrance and exit interviews, presenting both the regulations and real-world tips and recommendations for best practices, including how to deal with problematic facility staff and how to handle the end of day debrief when required.

Prerequisites: None

Associated Documents:

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